Troubleshooting
"API request failed (Code: 401)"
Cause: Invalid or expired API key
Solution:
- Open Settings > AI Providers > [Your Provider]
- Check that the API key is entered correctly
- Click Validate button
- If validation fails:
- Go to the provider's website (console.x.ai, platform.openai.com, etc.)
- Check that your API key is still active
- Check that you have available credits/billing set up
- Generate a new API key if needed
- Enter the new key in Orion, validate again
"API request failed (Code: 429)"
Cause: Rate limit exceeded (too many requests too fast)
Solution:
- Wait 30-60 seconds, then try again
- Orion has client-side rate limiting, but providers have their own limits
- Check your provider dashboard for rate limit info
- Consider upgrading to a higher tier plan if you hit limits frequently
"Conversation chain expired on the server"
Cause: The xAI conversation chain expired (typically after extended periods of inactivity)
Solution:
- This is handled automatically—Orion clears the stale conversation and starts fresh
- Just resend your message
- To prevent: Use "Clear server history" button in settings after long breaks
"The currently selected model does not support images"
Cause: You captured a screenshot but your current model doesn't support vision
Solution:
- Open Settings > AI Configuration > Model ID
- Select a vision-capable model:
- xAI: grok-vision
- OpenAI: GPT-4o, GPT-4 Turbo, GPT-4V
- Anthropic: Claude Opus 4, Claude Sonnet 4.5, Claude 3.5 Sonnet, Claude Haiku 4
- Google: Gemini Pro Vision, Gemini Pro 1.5, Gemini Flash 1.5
- Capture screenshot again
- Send your query
Right-click menu doesn't appear
Cause: "Enable Right-Click Menu" disabled in settings
Solution:
- Settings > Interface
- Check Enable Right-Click Menu (turn it ON)
- Restart editor (may be required)
- Right-click menu should now appear
Response is incomplete or cut off
Cause: Model hit max output token limit mid-response
Solution:
Option 1: Use Retry button
- Click Retry in the chat bottom bar
- AI may continue from where it stopped (works with some models)
Option 2: Increase token limit
- Settings > AI Configuration > Max Output Tokens
- Increase to 8000 or 16000 (or 0 for unlimited)
- Ask your question again
Option 3: Ask more focused questions
- Instead of "Explain everything about Blueprints", ask "Explain Blueprint execution flow"
- Narrow the scope to get complete answers
Chat window won't scroll to bottom
Cause: Manual scroll position is preserved by design (so you can read old messages while new ones arrive)
Solution:
- Scroll to bottom manually — Auto-scroll re-enables when you're at the bottom
- Send a new message — Auto-scroll re-enables on send
- This is intentional behavior (not a bug)
"Failed to compile Blueprint"
Cause: Blueprint has errors, and "Compile On Send" is enabled
Solution:
- This is actually helpful—the AI receives the compiler errors
- Ask: "Why did compilation fail?" or "What are these errors?"
- AI will diagnose based on the error messages
- Fix the errors, send again
If you don't want auto-compilation:
- Settings > Blueprint Context > Compile On Send (uncheck)
"Request timeout"
Cause: The AI provider took longer than the timeout setting to respond
Solution:
- Increase timeout: Settings > AI Configuration > Request Timeout (Seconds)
- Set to 90 or 120 seconds (default is 60-75 depending on model)
- Try again
- If timeouts persist:
- Switch to a faster model (grok-code-fast-1, GPT-4o mini)
- Reduce Blueprint/context size (send Selection instead of Full Graph)
- Check your internet connection